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Action indeed is the sole medium of expression for ethics. - Jane Addams The relationship of a company to the people . . . involves far more than saying—it involves doing. - Ivy Lee Public opinion is entitled to the facts in matters of public concern. - John Hill I must follow the people. Am I not their leader? - Benjamin Disraeli The formulation of a public relations strategy properly begins with listening, not talking. - Leonard Saffir I start with the premise that the function of leadership is to produce more leaders, not more followers. - Ralph Nader The task of the leader is to get his people from where they are to where they have not been. - Henry Kissinger Don’t tell people how to do things, tell them what to do and let them surprise you with their results. - George S. Patton The highest form of treason: to do the right thing for the wrong reason. - T.S. Eliot Be not simply good, be good for something. - Henry David Thoreau Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. - Winston Churchill Whatever you do, do it with all your might. - P.T. Barnum Always do right—this will gratify some and astonish the rest. - Mark Twain Leadership should be born out of the understanding of the needs of those who would be affected by it. - Marian Anderson Realize a company’s true character is expressed by its people. - Arthur Page Listen to the customer. - Arthur Page Leadership is practiced not so much in words as in attitude and in actions. - Harold Geneen Always do right—this will gratify some and astonish the rest. - Mark Twain Never let your sense of morals get in the way of doing what’s right. - Isaac Asimov In crisis management, be quick with the facts, slow with the blame. - Leonard Saffir