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When the effective leader is finished with his work, the people say it happened naturally. - Lao Tse The public relations counsel must be alive to the events of the day. - Edward L. Bernays Don’t tell people how to do things, tell them what to do and let them surprise you with their results. - George S. Patton Action indeed is the sole medium of expression for ethics. - Jane Addams It is a terrible thing to look over your shoulder when you are trying to lead—and find no one there. - Franklin D. Roosevelt Remain calm, patient and good-humored. - Arthur Page The public relations consultant is ideally a constructive force in the community. - Edward L. Bernays Listen to the customer. - Arthur Page Know your market. Know your public. - Doris E. Fleischman In crisis management, be quick with the facts, slow with the blame. - Leonard Saffir The quality of a leader is reflected in the standards they set for themselves. - Ray Kroc All business begins with public permission and exists by public approval. - Arthur W. Page Public opinion is entitled to the facts in matters of public concern. - John Hill The task of the leader is to get his people from where they are to where they have not been. - Henry Kissinger Attitude is a little thing that makes a big difference. - Winston Churchill Leadership is practiced not so much in words as in attitude and in actions. - Harold Geneen Seventy percent of success in life is showing up. - Woody Allen Leadership should be born out of the understanding of the needs of those who would be affected by it. - Marian Anderson The relationship of a company to the people . . . involves far more than saying—it involves doing. - Ivy Lee The public relations counsel is first of all a student. His field of study is the public mind. - Edward L. Bernays
