Social Media 101 — Should Colleges Add Social Media to the Classroom?

by Rachel Davis

Social media is not a trend. It has changed the way public relations practitioners think about communicating. Many entry-level communications jobs require social media knowledge to be hired, and employers are increasingly expecting social media-savvy college graduates.

College graduates are expected to understand, implement and express a thorough knowledge of social media to enter the job market. Students with an established online presence in social media can better promote themselves in a competitive job market. However, when do students learn it? Is social media something that should be implemented in degree coursework? How are teachers making sure the students know social media before they graduate?

Social media for public relations professionals is much more than tweeting what was for breakfast. It is about creating a voice through a new medium. Social media allows students to engage with public relations professionals without leaving their campus. It encourages conversations and the exchange of ideas. It requires students entering the social media networks to create an identity online.

Colleges and universities are beginning to understand the possible benefit of adding social media to their curricula. If college courses engage students in social media, even in subjects outside the communications realm, it will benefit the student’s marketability after graduation.

Social media added to education benefits both the student and future employer. If students are taught the correct way to use the tools to engage others and promote their ideas in a professional manner, they can avoid some rookie mistakes before they make them. The growth of social media in the public relations field requires that students understand its power.

In the classroom

Kristie Aylett, APR, a former Internet Public Relations professor at Tulane University, said her course “included blogging, tweeting and analyzing ways organizations use social media in their communications.”

“A university should teach students about today’s communications tools and how to use them effectively,” Aylett said. “Else, their graduates will know how to do things from the ‘good ole days.’”

Aylett said her class used social media in a final project in which students developed proposals for local businesses that incorporated social media into its communications plans.

Teachers who are adding social media aspects to their classes’ curricula are not necessarily limited to only communications-related fields. In an article on http://www.Mashable.com by Greg Fernstein, Dr. Monica Rankin at the University of Texas at Dallas said she uses Twitter to engage her class. The class is a U.S. history class, but she uses Twitter to ask questions and see students’ responses.

The article “Twitter 101: Social Media’s Move to College Classrooms” by Frances Tobin on http://www.politicsdaily.com highlights other college courses offering social media, including the possibility of earning a master’s degree in social media at Birmingham City University in England.

“My generation has grown up with the Internet, and while most social media users probably think they’re proficient, do we fully grasp the full extent of their function and value?” Tobin said. “Pitfalls and uncertainty seem to be the impetus for social media education.”

A recent article in the University of Oregon’s blog, Inside Oregon, highlights different teachers’ use of social media throughout the university. The post titled “Professors use social media in the classroom” by Jenica Cassidy discusses teachers from all different disciplines of study at UO using social media. For example, Scott Huette’s online class incorporates the use of individual blogs. He requires each student to create his or her own blog at the beginning of each semester.

“My views are just one perspective. Their voices are just as valid to be heard as mine. By the end of the term my voice is seen less and less,” said Scott Huette.

Learning it on your own

Social media can be learned without ever taking a course for college credit. It is a social experiment, and students are able to teach themselves. They can use a trial by fire approach and navigate the medium for themselves.

“As a recent college grad, I was not taught how to use social media as a PR tool,” said Kristina Gorr, a student affairs counselor at The MINI University and account administrator for Automatik Education. She argues part of the value of social media is that she learned from personal experience.

“Students can take any one of the dozen of webinars out there if they are truly wanting a teacher for social media. Learning from experience instead of in the classroom is very crucial for this type of media,” Gorr said.

Some examples of webinars students might be interested in are Writing for Social Media from the PRSA Web site, Engaging Social Media on the Cision Web site and Getting Found Online: Social Media from Hubspot.

Many will have their own opinions about using social media as a subject in the classroom versus an experience one learns on their own. However, many schools are adjusting their curricula to adapt to new social media tools. Public relations students who will be entering the job market should learn social media tools whether in a classroom or through personal experience.

What is your opinion or experiences with social media in the classroom?

Comments (Comment Moderation is enabled. Your comment will not appear until approved.)
Mary Page's Gravatar Social media is used in the PR world more often every day. It is the responsibility of young PR professionals to learn the skills necessary to use social media effectively in the work place. Although this article suggests that we can learn these skills on our own, it can be very difficult. Schools that offer social media licenses or certifications give their students more credibility. For example: when I interned for Senator Johnny Isakson in summer of 2009, one staff member had graduated from the University of Georgia and was licensed in social media. She was able to help the office and the senator become more involved on social networks such as Facebook and Twitter. The fact that she was licensed in social media after taking a semester-long course on the topic gave her more credibility to employers. It is difficult to prove that you are able to relay acceptable public relations messages over social networks if you don’t have experience. As this article states, the use of social media for personal and PR reasons are completely different. Therefore, I think it is necessary for all universities to offer a social media course in its curriculum because of the growing use of the medium.
# Posted By Mary Page | 4/5/10 1:46 PM
Megan Gancarczyk's Gravatar The world today is heavily active and reliant on social media. The users branch out from celebrities to professionals to my mom’s cleaning lady, and this means people can reach a very diverse audience. While this greatly impacts us as PR practitioners, I think it is unnecessary to teach this world to a classroom full of students. The necessity of learning and putting in to use is prominent in our field (platform magazine alone has had at least 6 articles in the past 2 months revolving around social media), I don’t understand how those planning to become a professional would not take the time to use social media. As students studying PR, I think it is in our own interest to explore and partake in popular social media in our daily lives. If a person does not take the initiative to explore the world of social media on her own, how can he expect to survive in such a competitive field?
Secondly, is social media really so difficult to use that it is necessary to take a class in order figure out how to upload a picture, find friends or type your thoughts? I’m guessing if things like this where hard, a person wouldn’t be sitting in a classroom in the first place. Like Christina Gorr said, “Learning from experience instead of in the classroom is very crucial for this type of media.”
# Posted By Megan Gancarczyk | 4/19/10 7:23 PM
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